Privacy Policy
This Privacy Policy for Dennis Hernandez Injury Attorneys explains how we collect, use, and protect your personal information. Your privacy is very important to us. The following will inform you of the information that we, Dennis Hernandez Injury Attorneys, may collect from you, and how it is used. By using our website, www.dennishernandez.com, you agree to the practices described in this Privacy Policy Dennis Hernandez.
Information Collection
We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using and the operating system. Furthermore, we might collect data about what brought you to our Website and which of our Web pages you have accessed.
Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication.
We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Privacy Policy Dennis Hernandez: How We Use Your Information
We use the collected information primarily for our internal purposes, including providing, maintaining, evaluating, and improving our services and Website. We also use it for fulfilling requests for information and providing customer support.
Use of Phone Numbers and Text Messages
We use the phone numbers you provide to communicate with you via text messages in the following ways:
- Case Consultations: Potential clients can reach out to us through text messages for case consultations, offering a convenient alternative to phone calls.
- Document Collection and Signatures
- During intake, we use text messages to collect signatures for required documents, including multi-form intake packets.
- For existing clients, we request supporting documents and additional signatures as needed.
- Client Communication:
- Follow-ups with clients who are unresponsive to calls.
- Appointment reminders are sent by our Medical Scheduling team.
- Ongoing communication from paralegals to keep clients informed about case updates, address questions or concerns, and collect necessary signatures (e.g., Personal Financial Statements).
- Efficient Updates: Text messages are also used to clarify doubts, confirm details, and provide necessary updates throughout the case process.
Why We Use Text Messages
Texting has proven to be a faster and more reliable method of communication compared to emails or phone calls. It ensures smoother interactions with clients and enhances efficiency in handling client needs.
Third-Party Tools
We utilize TextRequest as our primary tool for managing text communications. While this platform does not directly integrate with case management systems, it serves as an effective solution to ensure timely communication and client support.
Security
We follow industry standards (FTC Privacy Guidelines) to protect the information submitted to us, both during transmission and once we receive it.
If we collect sensitive information (such as credit card data), that information is encrypted and securely transmitted to us. You can verify this by looking for a closed lock icon at the bottom of your web browser. Another way is by looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. The use of a cookie is in no way linked to any personally identifiable information on our site.
Sharing
We will not sell or otherwise provide the information we collect to outside third parties for direct or indirect mass email marketing.
We will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:
- Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company
- Protect and defend the rights or property of our Website and related properties
- Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties
Please remember that others can collect and use any personal information you voluntarily share online — for example, through email, discussion boards, or other platforms. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.
Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.
Links
This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time to time, our site may request information via surveys or contests. Participation in these surveys or contests is voluntary. You can choose whether to participate and share your information. Information requested may include contact information (such as name and shipping address) and demographic information (such as zip code, age). We will use your contact information to notify winners and award prizes. Survey information will be used to monitor and enhance site satisfaction.
Consent
By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please check this page regularly for updates on our information collection, usage, and disclosure practices. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures. For any questions about the Privacy Policy of Dennis Hernandez Injury Attorneys, please contact us directly through our Contact page.
